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When does my order get shipped?
Can I return an item?
How do I get in touch with the seller?
Should I send a payment as soon as I buy something?
I tried to buy something but I haven't recieved anything yet.
The home page says that no orders will be varified at this time. What does that mean?
Why can't I pay using PayPal?


When does my order get shipped?
All items/orders will be shipped as soon as payment is recieved.

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Can I return an item?
For now items cannot be returned. Webkinz products (because of the secret codes) cannot be returned. In the future we may let items be returned, but for now they cannot.

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How do I get in touch with the seller?
You can email me with any questions you have. I will answer all questions asked in a matter of days.

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Should I send a payment as soon as I buy something?
No! Never send payment until you are sure you are recieving an item. Some items may be out of stock and an email may be sent to you saying that you will need to wait for an item. please do not send a payment until you are sure you will be recieving an item.

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I tried to buy something but I haven't recieved anything yet.
Since there is only a certain amount of a certain item in stock we cannot garentee that you will recieve an item. If you try to buy an out of stock item and email will be sent to you explaining the situation.

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The home page says that no orders will be varified at this time. What does that mean?
When you place an order the seller will tell you if you have purchased an item or whether you are on hold. If no orders will be varified at a certain time this means you will have to wait until a certain date (which is listed on the home page) to get your order varified. Times such as these only last a few days to a week at most and do not stop you from buying something. You can still buy something but you will have to wait a few days longer to know if you have purchased the item and when to send payment if you did purchase it.

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Why can't I pay using PayPal?
Unfortunatly, we do not have an account with PayPal. We have three other ways of paying, though. We are trusted sellers and will ship your order as soon as we recieve payment.

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Last Updated: 8 Sep 2008 16:12:11 PDT home  |  about  |  terms  |  contact
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